Business Blog: Why young people are crucial to growing our future economy

Georgina Angele, Strategic Hub Lead for Surrey Careers Hub, has almost two decades of experience working to connect schools and colleges with employers. In our latest business blog, she explains how Surrey businesses can play their part in equipping young people with future skills โ€“ and why it will benefit them and the wider economy down the line.

In todayโ€™s rapidly evolving job market, the importance of equipping young people with relevant employment skills whilst still in school or college cannot be overstated.  

As we navigate the 21st century, the landscape of work is being reshaped by continual changes in technology, national policy and globalisation. 

To support future economic growth and help young people achieve their potential, it is imperative we prepare them with the skills they will need to thrive. 

As Strategic Hub Lead for the Surrey Careers Hub, itโ€™s my role to directly work with employers and education providers to unlock opportunities โ€“ bringing them closer together, so that we can ensure young people have a range of meaningful careers experiences while they are still in school and college.ย ย Read on to find out more, or if you’re ready to involved sign up now to become a strategic Enterprise Advisor working with a local school.

Bridging the Skills Gap 

One of the most pressing challenges facing economies across the UK is the skills gap, even in an economy as diverse and large as Surrey. 

Employers across a range of sectors often report difficulties in finding candidates coming out of education with the skills required for the positions available.   

This gap not only hampers business growth but also limits economic development. 

This is why the creation of the Surrey Careers Hub just over a year ago has been so important to our regional economy. 

We work with more than 97% of secondary schools, colleges, special schools and alternative provisions, connecting them to employers in all sectors. 

The aim is to ensure young people have an awareness of the opportunities available to them while making sure education providers know which skills their young people need to succeed once they finish their education. 

The Surrey Careers Hub ensures there is a single approach for the whole county. And we can tailor this work to the key sectors which are crucial to our future economy, such as Artificial Intelligence, gaming, creative industries and infrastructure. 

By integrating careers provision into the education system, we can bridge the skills gap and create an engaged workforce that is ready to meet the demands of the modern economy. 

Enhancing Employability 

Equipping students with relevant skills enhances their employability, giving them a competitive edge in the job market.  

Skills such as critical thinking, problem-solving, oracy (the ability to express yourself fluently and coherently), adaptability, resilience, and digital literacy are increasingly valued by employers.  

By fostering these skills early on, we can ensure that young people are not only prepared for their first job, but also have the adaptability to navigate multiple career changes throughout their lives. 

Seeing how these skills can be applied to the โ€˜real wordโ€™ is also crucial. 

One way we do this is by supporting schools and colleges to provide regular engagement points for their students with employers. 

These can range from mock interviews and workplace experiences to big events, such as the recent Surrey Festival of Skills.  

We also look to level the field for those from disadvantaged backgrounds, as part of our wider No One Left Behind mission. So, we target our funding and interventions to support those young people who face multiple barriers to engaging in education, have additional needs and disabilities and experience socio-economic disadvantage.  

By creating opportunities for all, weโ€™re providing young people with the awareness and confidence to explore the range of opportunities that employers in Surrey can offer. 

Aligning Education with Industry Needs 

To effectively equip young people with relevant employment skills, it is essential to align the things taught in the classroom with industry needs.  

This requires collaboration between educational institutions, businesses, and policymakers at both a national and regional level. 

While we work strategically across Surrey, our work is guided and majority funded by The Careers & Enterprise Company, a national body funded by the Department for Education. 

It oversees the provision of quality careers education in schools and colleges across the UK. It ensures all activities are aligned to the Gatsby Benchmarks. And has resources so that young people receive the guidance and support they need to make informed career choices. 

One way we are doing this is by reinventing work experience, acknowledging that a shift to hybrid working makes intensive weekly or fortnightly programmes during the summer no longer feasible for many employers. 

Instead, we are encouraging a shift for students to gain regular experiences of the workplace throughout their time in secondary education. This will include short, targeted workplace visits; one-day project-based experiences; and longer structured placements.   

We are also working directly with employers to help them assess, monitor and improve their educational outreach, achieve social value commitments, create a diverse workforce, and recruit local talent into their business.  

Promoting Lifelong Learning 

Promoting opportunity does not stop as soon as people enter the workplace. 

The concept of lifelong learning is becoming increasingly important in todayโ€™s world of accelerated change.  

By instilling a love for learning and a commitment to continuous skills development, we can ensure that young people remain adaptable and resilient in the face of change.  

This mindset not only benefits their personal and professional growth, but also contributes to the overall economic health of the nation. 

One way weโ€™re doing that as a team is by running a programme of Teacher Encounters.ย ย 

This takes subject teachers out of their classrooms and into the workplace. We piloted it last year with the gaming and cybersecurity sectors in Surrey (see our LinkedIn post here). 

They learned how their subjects connect to the world of work and which skills employers need in their future workforce.  

We are scaling Teacher Encounters this academic year to include a wider range of industries โ€“ including construction, highways, creative & cultural industries, engineering and the NHS. If you want to get involved, then please contact us. 

There are also many opportunities out there right now for employers to invest in their workforce. 

One such as example is the Multiply scheme, which is free for those who do not have a GCSE in maths. 

These fun, flexible sessions are available both in person and online. And by encouraging your colleagues to take part you could help improve your business performance in the long run. 

Find out more on the Multiply page of the Surrey County Council website

How You Can Help 

These are just some ways we are focused on equipping our young people with the skills to support future business growth. But we cannot do it alone.  

The role of employers across the region is crucial to planning how we do this, and also in the delivery. 

There are several ways you can support this work.  

Weโ€™re currently looking for people with business experience to volunteer as Enterprise Advisers. This is a strategic role, working with Careers Leaders in schools to help them develop impactful careers programmes.  

Itโ€™s a hugely rewarding role. You will have direct influence on the direction of the careers programme in the school youโ€™re matched to. And you’ll help improve the prospects of the young people who attend that school.

If you want to know more, then please get in touch via our contact form

To see a full list of opportunities with the Surrey Careers Hub, visit the Surrey Careers Hub web page. 

A woman in a black and white dress stands behind a lectern addressing a group of people in a conference room. Behind her are promotional materials for the Surrey Careers Hub.

2024 Surrey Festival of Skills inspires thousands about their futuresย 

Thousands of young people in Surrey have been inspired and fired up about their futures thanks to the 2024 Surrey Festival of Skills. 

From supercars to snakes, cooking masterclasses to computer game demonstrations, there were opportunities galore for students to explore at the Surrey County Council event.

More than 2,000 students aged 14 to 18 packed into Surrey Sports Park in Guildford. They could meet, great and connect with dozens of employers, universities, FE colleges and training providers. 

The aim was to showcase the fantastic opportunities on offer to them in Surrey, both now and in the future. 

Highlights included hairdressing masterclasses, samosa making, VR headsets and a McLaren supercar. 

There were also animals aplenty โ€“ with snakes, stick insects and lizards joined by a horse-riding simulator and robotic dog. 

Young people who attended the free event described it as โ€œimpactfulโ€, โ€œrewardingโ€ and โ€œfantasticโ€. 

Tim Oliver, Leader of Surrey County Council, opened the event. He said: โ€œNow in its second year, the Surrey Festival of Skills is a fantastic platform for organisations across the county to showcase the array of opportunities available to our young people.

โ€œSurrey has a vibrant and diverse economy, built on foundations of innovation and collaboration. Weโ€™re committed to working with public and private partners to grow our economy further while delivering benefits to our communities. 

โ€œBut we can only do this with a skilled and engaged workforce. That’s why itโ€™s so important to showcase the brilliant careers and training available to students right here on their doorstep.โ€

What is the Surrey Festival of Skills?

The Surrey Festival of Skills is open to all young people in education aged 14 to 18. This is regardless of whether they are educated in school, college, at home or by any other educational route. 

It is organised and funded by Surrey County Council, with support from the Association of Learning Providers Surrey (ALPS).  

Sponsorship for the 2024 edition was provided by consumer health company Haleon and highways services provider Ringway

More than 80 exhibitors took part representing a diverse range of industries. They included household names like Balfour Beatty, Siemens, McLaren, the Royal Navy and London Gatwick Airport. 

They were joined by specialist sectors such as gaming, cyber security, osteopathy, adult social care and early years. 

All of Surreyโ€™s further and higher education providers attended, along with a range of independent training providers. 

Public sector careers were championed by the Animal & Plant Health Agency, National Highways, NHS, Surrey Police and Surrey Fire & Rescue. 

“A day to remember”

Matt Furniss, the Councilโ€™s cabinet member for Highways, Transport and Economic growth, said: โ€œOnce again, the Surrey Festival of Skills has delivered a day to remember for everyone that took part. 

โ€œWe know days like this can play a huge impact on the choices young people make when they leave school or college.

โ€œI want to say a big thank you to all our exhibitors for once again supporting this fantastic event, especially our sponsors Haleon and Ringway. Thanks to their support, we can ensure this event remains free and accessible to thousands of young people across Surrey.โ€

Lewis Bridgman, Business Unit Manager at Ringway, said: โ€œRingway are committed to supporting local talent and building a brighter future for young people in our county. We believe in investing in skills and creating opportunities that pave the way for rewarding careers for a diversity of talent within the highways industry. Together we can build strong foundations for tomorrowโ€™s workforce. Ringway are proud to have sponsored the 2024 Surrey Festival of Skills.โ€

Abeera Mohammad, STEM Lead at Haleon said: โ€œHaleon are proud to have sponsored the Festival of Skills this year. As a world-leading consumer health company with our Headquarters based in Surrey, we were excited to promote STEM careers and give back to the community.โ€

Interested in supporting future skills initiatives in Surrey? Or Looking for support to skill up your workforce? Get in touch with the Business Surrey team via the contact us form.

You can also find about more about the event on the Surrey Festival of Skills website.

Five people - two women and three men - stand posing for a picture in front of promotional banners for the Surrey Festival of Skills. They are wearing professional outfits, including suits and shirts and smiling at the camera.
A teenager in a brown hooded top smiles at the camera while holding a large snake. He has headphones round his neck and is wearing a bag on his back. Next to him is a man in a black Activate Learning jacket. Both are smiling at the camera.
Thee teenager girls in school uniform walk alongside a robotic dog. They are in a sports hall and behind them are banners for the Surrey Festival of Skills.
An aerial view of a sports hall during a busy exhibition event. There are hundreds of people stood around dozens of stalls.

Decarbonise your business with free support for Surrey SMEs

Free support for Surrey small and medium enterprises (SMEs) to decarbonise their business is now available from Surrey County Council.

Companies with fewer than 250 employees can sign up for the support. It’s only available to those based in the boroughs of Woking, Guildford, Waverley, Reigate and Banstead, Spelthorne and Surrey Heath.

Find out how to cut your energy costs, calculate your carbon footprint and get your business to Net Zero. You could even access a loan to go green!

Scroll down to see the free support which your Surrey business could access.

Or you can get in touch with our business experts, who can provide free bespoke advice for your business.

Free business decarbonisation course

A free business decarbonisation course is now up and running for eligible Surrey businesses.

The course will:

  • introduce a bit of business context relating to climate change and carbon literacy,
  • help you understand where your business’ emissions lay,
  • enable you to calculate your business carbon footprint;
  • help you become more sustainable, reduce your energy costs and cut your carbon footprint
  • help you define your business path to Net Zero, set targets and leverage your efforts to make your business more competitive and your products and services more desirable
  • empower you to adapt and build resilience to address climate change

Courses are available in person and online.

The in-person courses are:

  • Thursday 17 October 2024 at Guildford Borough Council
  • Wednesday 13 November 2024 at Surrey Heath Borough Council
  • Wednesday 27 November at Waverley Borough Council
  • Wednesday 22 January 2025 in Reigate and Banstead at Surrey County Council headquarters
  • Thursday 13 February 2025 in Woking
  • Thursday 6 March 2025 at Spelthorne Business Hub

On demand online courses will be made available from late October.

To book your space visit the Surrey County Council website.

Free carbon calculator tool

Ever wondered how much carbon your Surrey business uses?

As part of the decarbonisation course, you can find out! You’ll be given a one year licence to access and use the Climate Essential carbon calculator tool.

This will enable you to calculate your base line carbon footprint. Plus, you can see where you can make adjustments and gains to further reduce it.

Free business decarbonisation assessment

The free business decarbonisation assessment helps small and medium businesses in six Surrey boroughs to decarbonise and save on energy.

The online meeting is a virtual walk around premises, looking at energy use, transport, and supply chain.

A personalised report identifies opportunities for energy saving and projects which may be eligible for a business decarbonisation loan.

You can then decide if you wish to apply for a business decarbonisation loan to complete any or all of your decarbonisation projects.

There is no obligation to progress any of the potential projects to a loan application.

Business decarbonisation loan

The business decarbonisation loan programme has been created to help business and organisations decarbonise.

It will also allow you to invest to cut your energy bills, improve your premises and be more efficient.

Loans range from ยฃ5,000 to ยฃ15,000. It can can cover up to 50% of the total project cost. You will need to fund the rest.

Projects could include lighting and heating upgrades, installing solar panels, replacing old energy hungry equipment and switching to electric vehicles.

The loan is only available to businesses who have had a free business decarbonisation assessment.

Tandridge Business Awards winners announced

The winners of the inaugural Tandridge Business Awards have been announced at a glittering award ceremony at Lingfield Park Resort.

Launched in May 2024, the awards attracted over 120 entries showcasing the districtโ€™s businesses.ย The winners were drawn from an impressive array of high calibre entries with finalists announced in September.

The ceremony was compered by Sir Richard Stilgoe, founder of the Orpheus Centre in Godstone, a charity and college where young disabled people use the arts to prepare for independent living.

Business Surrey sponsored the event, along with a host of local organisations, including Ann Summers, East Surrey College, LoveOxted and Surrey Chambers of Commerce.

A spokesman for Tandridge District Council said: “Our first Tandridge Business Awards received an incredible response, with over 120 applications showcasing the best of our districtโ€™s businesses.
ย 
“Well done to everyone who entered. The quality of applications was exceptionally high and our independent judges had a difficult task to select the winners.”

High Street Business of the Year

Business Surrey was proud to sponsor the High Street Business of the Year Award.

With Tandridge home to a several thriving towns and villages – such as Oxted, Caterham and Godstone – there were some strong entries to judge.

The Federation of Small Businesses (FSB) joined the Business Surrey team in judging the award.

The three shortlisted businesses were:

The winner was The Lost Sheep, an independent gift and tea shop in Caterham.

Writing on her website, owner Sally said: “For many years I have wanted to open a tea shop and gift shop which serves the local community. When we finally opened the shop in November 2019 it was the start of a dream being fulfilled. I wouldn’t have made it this far without the support from my family and friends.”

Winners of the Tandridge Business Awards

The other winners of the 2024 Tandridge Business Awards are:

For a full list of shortlisted businesses visit the Tandridge Business Awards web page.

Four people - two men and two women - in formal evening dress pose for a picture in front of promotional banners for the Tandridge Business Awards.
Two women in formal evening wear pose for a picture while sat down at a round table. They are sat in an awards ceremony.
A man in a black suit stands up next to a round table, which is full of people in evening wear. They are at an awards ceremony.

Surrey Satellite Technology Ltd: a Surrey Success Story video

Surrey Satellite Technology Ltd is the latest of our Surrey Success Stories, a collection of video case studies of businesses โ€“ large and small โ€“ that are putting our region on the map. Click on the video below to discover how Surrey helped this company really take off.

Surrey Satellite Technology Ltd: made in Surrey

Surrey Satellite Technology Ltd (SSTL) is a Surrey Success Story which is literally out of this world.

From starting out in the late 1970s as an experiment in a small university lab, the company has really taken off.

And now, more than 40 years on, SSTL has 400 employees and launched more than 70 satellites into space for 22 countries.

But, more importantly, it paved a new way in space exploration – demonstrating how relatively small and inexpensive “micro” satellites could be built rapidly to perform successful and sophisticated missions.

Its story is a showcase of British ingenuity, ambition and engineering expertise. And central to it all has been its home region of Surrey.

How Surrey Satellite Technology Ltd took off

In the late 1970s, a group of researchers working at the University of Surrey, led by a young Martin Sweeting, decided to experiment by creating a satellite using commercial off-the-shelf components.

That first satellite, UoSat-1, was built in a small university lab in a cleanroom fabricated from B&Q.

Launched in 1981 with the help of NASA, the small satellite was a great success, outliving its planned three year life by more than five years.

In 1985 Surrey Satellite Technology Ltd formed as a spin-out company to transfer the results of research into a commercial enterprise.

In 2009 Airbus bought the majority shareholding from the University of Surrey, allowing SSTL to fulfill its growth potential.

It continues to go from strength to strength. Future plans include working on the Lunar Pathfinder project. This will be the UK’s first full satellite to go and orbit the moon.

Surrey: home to collaboration and innovation

“Surrey is the sole reason we exist today. I think from my friends at school who went to other universities at the same time that I did, and who tried to do one or two sort of things a little bit out of the ordinary. They tended to get sort of pushed back.”

Rather than being pushed back, Sir Martin Sweeting received backing aplenty, crucially from the University of Surrey.

The institution supported his idea and a home at the Surrey Research Park, where SSTL remains today.

Since being formed more than 40 years ago, SSTL has created more than 2,500 jobs. In the same period, its turnover has been ยฃ1.5 billion, of which ยฃ1 billion has been exports.

Key to growth has been collaboration with other Surrey businesses, including the Space South Central cluster.

Zoe Bowden, Head of Procurement and ESG, said: “We’re the largest space cluster in the UK at the moment. It’s a really fantastic way to unite industry, academia and government. Our indirect supply chain has really benefited from a lot of the SMEs that are around the local area.”

Surrey’s location is also a brilliant selling point to investors and important stakeholders.

Andrew Greenhalgh, Head of Marketing, explains: “The number of visitors we get here, the number of politicians who are interested in space, who love the fact they can be in Surrey within 35 minutes from Waterloo. We’re very proud that we can bring them down to Surrey and show them what we’re doing here.”

Looking to relocate your business to Surrey?

Thanks to our desirable location, reputation for innovation and collaborative business ecosystem, Surrey is a top business location of choice.

As part of Business Surrey, Surrey County Council offers the Invest in Surrey service.

Our specialised team offers free and confidential services. We assist companies looking to invest and grow in Surrey.

Whether youโ€™re a start-up, SME or international company, you can benefit from specialist expertise, local knowledge and business support.

Get in touch with the team today via our business support form.

Civic Agreement for Surrey signed by leaders

A new Civic Agreement for Surrey has been signed by Surrey County Council, in partnership with Surreyโ€™s three leading universities โ€“ Royal Holloway, University of LondonUniversity for the Creative Arts; and the University of Surrey.

This groundbreaking initiative defines a shared commitment for these organisations to work collaboratively in the interests of the wider Surrey community. The aim is to ensure that no one is left behind.

By pooling resources and expertise, partners believe they are better placed to address local needs, drive innovation, and create a more inclusive and resilient Surrey by 2030.

For businesses, this includes a pledge to “create the conditions for sustainable economic growth
within Surrey, to maintain the countyโ€™s position as one of the strongest economies outside of London”.

The Civic Agreement was formally signed at an event at Surrey History Centre in Woking last week. Discover more by watching the video below.

What is the Civic Agreement for Surrey?

It will serve as a public commitment to working together to bring about real and positive change to the people who live, learn and work in our communities across the county

Details are set out in a 32-page formal document (PDF) which defines shared priorities, objectives, programmes of work and future ambitions.

All will be delivered against four shared priorities, which are:โ€ฏ

  • Growing a sustainable economy so everyone can benefit
  • Tackling health inequality
  • Enabling a greener future
  • Empowered & thriving communities

Why does it matter?

Tim Oliver OBE, Leader of Surrey County Council said: โ€œSurreyโ€™s universities are engines for regional innovation, with a profound impact across all four strategic priorities. The partners are committed to ensuring our residents, communities and businesses can easily access and benefit from our range of innovation organisations, assets, and networks. These all play a part in addressing the four objectives of our agreement, and ensuring that no one is left behind.โ€

Prof. Max Lu, President and Vice-Chancellor University of Surrey said: โ€œThe University of Surrey has a proud track record of collaborating with local government and university partners to address issues that matter to Guildford and the wider Surrey community.

“One recent example is the Games and Innovation Nexus Project, partnering with University for the Creative Arts, Surrey County Council and Warwick University. Other examples include our Centre for Doctoral Training in AI for Digital Media Inclusion, in partnership with Royal Holloway University of London.

“We welcome the strengthening of these ties through the Civic Agreement for Surrey, ensuring the breadth and depth of our expertise from our Institutes for Sustainability and People-Centred AI, and all our schools, and companies on our Surrey Research Park continue to enable our community to grow and thrive.โ€

Prof. Julie Sanders, Vice-Chancellor and Principal, Royal Holloway, University of London said: โ€œAs a University of Social Purpose, we want to take a proactive role in tackling societal changes, enabling sustainable social and economic growth, and improving skills and opportunities for those in our community.

“Our inclusive education and research has a focus on achieving positive benefits for and with our local community, and our collaboration with academic partners, community groups, schools and local government brings investment, jobs and opportunity to Surrey.

“As well as through the Centre for Doctoral Training with the University of Surrey and its emphasis on digital inclusion, this effort is integral to the CoSTAR project, which seeks to ensure the UKโ€™s screen and performance industries have the infrastructure, research and innovation skills to compete globally. Declaring our public agenda through the Civic Agreement for Surrey will amplify the positive role the university can play in the region.โ€

Prof. Jane Roscoe, President and Vice-Chancellor, University for the Creative Arts said: “As a leading creative university, the University for the Creative Arts plays a pivotal role in driving innovation across the arts, technology and business. Through our partnerships with local government, businesses and fellow academic institutions, we are committed to ensuring that creativity remains at the heart of Surrey’s economic and social growth.

“Our involvement in initiatives like the Games and Innovation Nexus (GAIN) project, alongside Surrey County Council and our university partners, is just one example of how we can harness creative thinking to solve real-world challenges. The Civic Agreement for Surrey reflects our dedication to fostering a creative and inclusive environment that empowers individuals, enriches communities and drives regional innovation.โ€

Get involved with the Civic Agreement for Surrey

The launch of the Civic Agreement for Surrey is very much the first step in a long-term collaboration. This will include every part of Surrey.

Are you interested in advancing the shared priorities and objectives in the agreement? Get in touch via: civicagreement@surreycc.gov.uk.

You can also get in touch via the Business Surrey contact us form.

Surrey SME Business Awards 2024 winners announced

The winners of the Surrey SME Business Awards 2024 have been announced at a black tie ceremony event held in Shepperton.

The annual awards took place last week (11 September, 2024) and celebrated the best small and medium sized enterprises of 250 employees or less in the county.

Winners were announced in a total of 21 categories. And they all championed the people and businesses promoting innovation and growth in our region.

Business Surrey was a sponsor of the two categories – Best New Business and Sustainability Award. Read on to discover more about Surrey SMEs that won these categories.

To view a full list of winners, visit the awards website.

Sustainability Award – Surrey SME Business Awards 2024

William Wilsnagh, one of our expert business growth advisors, announced the winner of the sustainability award to Pinksheep. The company is a pioneer in sustainable merchandise.

Every product is graded on its sustainability credentials – meaning customers can make informed buying decisions.

Every pound spent with Pinksheep goes towards environmental initiatives. To date it has planted 91,039 trees, offset 5,686 tonnes of CO2, and recovered 2,317,463 plastic bottles.

Pinksheep has also developed Ora, a groundbreaking platform designed to help brands make eco-friendly choices.

Best New Business – Surrey SME Business Awards 2024

The winner of the Best New Business awards was EARLEY+DAUGHTERS.

This one woman candle making operation based in Haslemere started trading in March 2020 as the UK went into lockdown. It officially launched two years later.

As founder Katy writes on her website: “All EARLEY+DAUGHTERS candles are made by me, by hand, from start to finish. They are poured in incredibly small batches ensuring the quality is second to none – and also that there is no waste. Every minute spent blending, pouring, labelling and packaging each one is an absolute joy.”

Everyone at Business Surrey wants to say a big well done to all the winners and shortlisted businesses.

To read more about the awards, visit the awardsย website.

Free support for Surrey SMEs

Business Surrey offers free and accessible support for all businesses in Surrey.

Our experts are on hand to provide tailored advice to help your SME grow and succeed. Get in touch with a member of the team via our business support form.

We are also hosting a series of free webinars this autumn designed specifically for small and medium-sized enterprises.

The sessions are taking place from October 7 to 11. Register today and discover more via the links below.

A group of people in formal wear celebrate winning an award. They stand in front of  a branded backdrop smiling at a camera.

Ann Summers: a Surrey Success Story video

Ann Summers is the first of our Surrey Success Stories, a collection of video case studies of businesses – large and small – that are putting our region on the map. Click on the video tab below to find the secret to their success.

Ann Summers and Surrey

Ann Summers has been a landmark business in Surrey for more than 50 years. And during that time they have used the region as a base to garner international notoriety.

As chief executive officer Maria Hollins says: “We are known for being trailblazers, for breaking taboos and pushing boundaries. I think we literally are one-of-a-kind.”

The business started out in 1971 as two stores. The Gold family bought it in 1972. Under their leadership it has grown to be an established, iconic British brand.

The company now has 86 stores, a global website, trade with 14 external partners and direct selling business. Its most recent annual turnover was reported to be more than ยฃ100 million.

And all of it is centered on a head office and warehouse next to the A22 in Whyteleafe, just north of Caterham.

The secret of Ann Summers

“When you speak to people in our business and you ask them why they joined and why they stay with Anne Summers, it is because of our culture.”

As Talent Acquisition and Engagement Lead at Ann Summers, Lauren Simmons knows the reasons why people love working at the business.

With 360 colleagues working at their Whyteleafe HQ there is lots of scope for progression. And many of those who work for the business have been with the company for many years. This is in part down to the culture, its reputation for innovation and the where it is based.

But why did Ann Summers base itself in Surrey back in the early 1970s?

“We have been here for more than 50 years. The family were based in Surrey so it kind of made sense for the business to be here,” says Melinda Louis, Operations Manager at Ann Summers.

Surrey – a great place to do business

So, what are the advantages of a major retail business being anchored in Surrey?

Well, for those at Ann Summers it’s all about location, location, location.

With two international airports, the M25 just minutes away and excellent connections to London and Dover, there’s nowhere better

Melinda Louis, Operations Manager at Ann Summers, said: “We always talk about the Midlands for logistics. Well, let me tell you, Surrey is the place to be. It’s kind of that feeling of having everything London has, but with additional benefits.”

“We’ve got great transport links. We’re very close to the M25, pretty close to some of the ports and obviously we bring in a lot of product inbound from overseas.”

And with such a prominent HQ next to a major road always, the business is well known to tens of thousands of people using the A22 every day.

Lauren Simmons, Talent Acquisition and Engagement Lead at Ann Summers, said: “We’ve almost become a bit of a landmark actually. The roundabout that is right by our office is now known as the Ann Summers roundabout, which we’re really proud of.”

Melinda Louis, Operations Manager at Ann Summers, said: “We always talk about the Midlands for logistics. Well, let me tell you, Surrey is the place to be. It’s kind of that feeling of having everything London has, but with additional benefits.”

Do you want to relocate your business to Surrey?

Thanks to our desirable location, reputation for innovation and collaborative business ecosystem, Surrey is a top business location of choice.

As part of Business Surrey, Surrey County Council offers the Invest in Surrey service.

Our specialised team offers free and confidential services. We assist companies looking to invest in Surrey.

Whether youโ€™re a start-up, SME or international company, you can benefit from specialist expertise, local knowledge and business support. This will help ensure a faster, more successful investment.

Get in touch with the team today via our business support form.

An picture of the outside of a large office block belonging to a business. The building has grey cladding with large red letters on the exterior

Business blog: Back to School – 5 ways to kickstart your business this autumn

As the leaves begin to change and the air turns crisp, the back-to-school season offers a perfect opportunity for small business owners across Surrey to refresh and refocus.

Just as students return to their studies, itโ€™s time for you to get back to business with renewed energy and strategic planning.

William Wilsnagh, one of our expert business advisors, has five practical tips to help you kickstart your business this autumn.

1. Take stock of your Annual Goals – and set new ones for the quarter

Having worked in business for 20 years in South Africa, September was normally a time when we dusted down our flip flops. In Surrey, Iโ€™m becoming accustomed to this time of year requiring wellington boots.

Regardless of the temperature outdoors, the start of a new season is an excellent time to review your annual goals.

Assess your progress so far and identify areas where you may need to adjust your strategies.

Setting new, achievable goals based on the SMART framework for the upcoming quarter can provide a clear roadmap and keep your team motivated. Clear actions and timelines based on this are essential, broken down into weekly, monthly or quarterly segments.

Whether you’re increasing sales, launching a new product, or improving customer service, having specific targets will help you stay focused and measure your success.

If youโ€™re looking for free and practical support, then weโ€™re more than happy to help. Just get in touch via our business support form.

2. Open yourself up to learning

Just as students are diving into new subjects, autumn is a great time for business owners to embrace learning. Consider taking a course, attending workshops, or reading industry-related books to enhance your skills and knowledge.

Staying updated with the latest trends and technologies can give you a competitive edge and inspire innovative ideas for your business. Encourage your team to do the same, fostering a culture of continuous improvement.

Start off as you mean to go on by signing up to a series of FREE webinars Business Surrey is hosting in October. These sessions are targeted specifically at SMEs like yours and will cover themes such as HR and finance and funding strategies.

3. Embrace new routines

With the change in season, itโ€™s an ideal time to shake up your daily routines. Evaluate your current processes and identify areas where you can improve efficiency.

Implementing new routines can help streamline operations and boost productivity.

Whether itโ€™s adopting new software, reorganizing your workspace, or setting aside time for strategic planning, small changes can make a big difference in your overall performance.

4. Get to know new people

There’s no greater back to school feeling than not knowing people in new surroundings. But networking is crucial for business growth, and autumn presents numerous opportunities to connect with new people.

Attend local business events, join industry associations, or participate in community activities to expand your network.

Building relationships with other business owners, potential clients, and industry experts can open doors to new opportunities and collaborations.

Surrey is blessed with a vibrant business networking scene and there are dozens of events taking place across the county which are listed on the events section of Business Surrey website.

5.  Promote your activities and events

If youโ€™re doing new and exciting things or hosting events this autumn, make sure to leverage them to their fullest potential.

Use social media, email marketing, and local advertising to spread the word and attract attendees.

Hosting workshops, seminars, or community gatherings can position your business as a leader in your field and provide valuable exposure.

Engaging with your audience through events can also strengthen customer relationships and build brand loyalty.

And if youโ€™re looking to spruce up on marketing tips, weโ€™re hosting a free event early in October which is focused specifically on mastering marketing. Sign up here.


Free “back to school” business support

By taking these steps, you can harness the energy of the back to school season to propel your business forward.

Embrace the opportunities that autumn brings and set the stage for a successful and productive quarter. Happy autumn, and hereโ€™s to your business success!

And, if youโ€™re looking for some free tailored advice then our team of experts are available to talk to. Get in touch via the business support form on our website.

A woman in a white top and a man in a black suit and white shirt smile to camera. They are stood side with a business presentation in the background.

Surrey businesses gain a greater voice in local economic decision-making

Businesses across Surrey now have a much greater voice in guiding the growth of the countyโ€™s economy thanks to the relaunched and revitalised Surrey Business Leaders Forum.ย 

Just weeks after the government handed Surrey County Council greater strategic powers to support economic development across the county, steps have been taken to ensure the private sector has a stronger voice and is right at the heart of local decision-making. 

The Surrey Business Leaders Forum brings together close to 40 individuals representing a diverse range of businesses โ€“ from SMEs to Surrey-based multinationals, and including businesses from Surreyโ€™s priority sectors alongside employer representative bodies. 

The Forum will be a driving force to help raise awareness of local business and economic needs. It will also act as a local business champion, ensuring businesses have a voice in decision-making that impacts the local economy.

Acting as an independent advisory group, the Forum will ensure businesses can input, challenge, and guide the Councilโ€™s approach to growing the economy.ย ย 

The revamped forum met for the first time in May. And this week members took part in a workshop to support the development of a new economic strategy for Surrey.ย 

Why does the Business Leaders Forum matter?

Matt Furniss, the Councilโ€™s Cabinet Memberโ€ฏfor Highways, Transport and Economic Growth, said:ย โ€œSurrey has a fantastic economic story to tell, with more than 110,000 businesses generating over ยฃ50 billion to the UK economy.ย 

“We know there is more that we can do to work with our private sector to deliver real benefits to our residents and communities. So, weโ€™ve taken steps to move quickly to make the most of the new powers from government, including creating Business Surrey, which provides free and accessible support to all Surrey businesses.

โ€œEnsuring businesses are at the heart of our decision-making process can only strengthen that approach. I’m looking forward to working with businesses to deliver on our priority to grow Surreyโ€™s economy in a sustainable way, while ensuring no one is left behind.โ€

Chris Hurren, the Chair of the Business Leaders Forum and partner at RSM UK, a leading provider of audit, tax and consulting services, said: “The Surrey Business Leaders Forum brings together an exciting and diverse group of local business leaders who want to be a driving force in shaping Surreyโ€™s economic future and be a voice for all businesses in Surrey.ย 

โ€œTheir knowledge and experiences from the private sector will play a key role in helping shape local decision-making.โ€

How does Surrey County Council support Surrey businesses?

The Council took the role as Surreyโ€™s strategic economic leader in April this year. Previously, the role was held by the countyโ€™s two Local Enterprise Partnerships (LEPs), Enterprise M3 and Coast to Capital.โ€ฏย 

It means the council is well-positioned to lead on an enhanced, county-wideย oversight and delivery role in driving sustainable growth. Indeed, this is a role which Surrey County Council wants to translate into actual economic benefits for residents and businesses.ย ย ย 

Formal responsibilities for business support through the new Surrey-wide Growth Hub and delivering government-funded skills programmes have also been absorbed.ย 

View this new offer via Business Surrey, which acts as a single gateway for all Surrey businesses to access support and advice.