Category: Innovation

Surrey Research Park: 40 years of innovation

Published 27 June 2025

Business news, Innovation

Surrey Research Park celebrates 40 years of innovation in 2025. And 600 people including businesses, staff and students came together to celebrate the achievements.

Surrey Research Park is a vibrant innovative business community of more than 200 companies across a 70 acre site.

It was established in 1985 by the University of Surrey. And businesses on the park are estimated to contribute ยฃ660 million a year to the Surrey economy.

Surrey Research Park 40 years celebration saw a community festival taking place earlier this month (June 17, 2025).

Surrey Research Park 40 years celebration

About 600 people โ€“ including Guildford MP Zรถe Franklin โ€“ gathered to mark 40 years of innovation in Surrey.

Employees from 60 companies and partner organisations took part in a dynamic expo, showcasing their sector-leading innovation, research, and company stories.

Several guest speakers also shared fond memories of their time at the park, including:

  • Dr Malcolm Parry OBE, one of the Parkโ€™s visionary founders
  • Professor Sir Martin Sweeting, founder of Surrey Satellite Technology Limited (SSTL)
  • Peter Molyneux, founder of 22 Cans and early pioneer of the Guildford games industry
  • Mark Bennett, Technology Director, BAE Systems Digital Intelligence
  • Juliet Jones, Chief Scientific Officer at NatureMetrics, runner-up in the 2024 Earthshot Prize

The event also saw the launch of the Parkโ€™s new self-guided, AI-enabled and interactive Augmented Reality tour.

The celebrations also provided students from the Universityโ€™s Department for Hospitality and Events to gain hands-on experience in event management.

Meanwhile, over in the Surrey Technology Centre, the Space Enterprise Lab was temporarily converted into a high-tech TV studio, livestreaming a two-hour innovation and technology show to viewers around the world.

Caroline Fleming, Director of Surrey Innovation District and Innovation Lead for Surrey Research Park, said:

โ€œI think everyone really felt the vibe of a strong community thatโ€™s been built here. We heard from companies proud to call it their home, and from researchers excited to do more with those businesses. For me, itโ€™s been a fantastic event.โ€

About Surrey Research Park

Surrey Research Park offersย versatile office spaceย in aย vibrant innovative community. It helps meet the needs of pioneering tech and research-led companies โ€“ fromย solopreneursย andย entrepreneurs,ย ambitious startupsย andย microbusinessesย toย SMEs,ย large companies, multinationalsย andย primes.

By joining the Surrey Research Park community, your business can benefit from:

  • Access to top-tier talent, expert collaborations, and world-class facilitiesย that span disciplines and sectors.
  • Spaces for every business need, from workstations in our incubator and small offices to expansive units up to 40,000 sq ft, designed to support your growth and innovation.
  • Exceptional connectivityย with on-site parking and a strategic location near London and major international hubs.

Discover how it could help your team thrive and your business grow by contacting Surrey Research Park direct.

Looking for more bespoke support to grow your Surrey business? Contact our team of experts for a free consultation via our Business Support Form.

The exterior of a glass fronted office building.
Group of people celebrate outside a research park in Surrey, UK

The UK’s Modern Industrial Strategy revealed

Published 26 June 2025

Business news, Innovation, Skills and workforce

The UK’s modern Industrial Strategy has been revealed by government this week. It sets out a ten-year plan to boost investment, create good skilled jobs and make Britain the best place to do business.

The government says the UK’s Industrial Strategy provides long-term clarity and stability to grow the UK economy.

It will include targeted support for the areas of the country and economy that have the greatest potential to grow. Ministers also promise reforms that will make it easier for all businesses to get ahead.

There’s a focus on eight key high-growth sectors. Some of these sectors – such as creative industries, digital and technologies, and professional and business services – are real sector strengths for Surrey.

Ministers say future funding will focus on driving growth in these high-growth sectors. Investment will also focus on funding for SMEs, upskilling the UK’s workforce and redeveloping strategic sites.

Not all of this funding will be immediately available to Surrey. Some will only be available to those areas with directly-elected mayors, such as West Midlands and Greater Manchester. Surrey is currently on the fast-track programme to devolution – but will not have an elected mayor until after local government reorganisation is completed.

The plan will have a direct impact on Surrey’s economy both now and in the future. It aligns closely with the priorities in the Surrey Economic Growth Strategy.

And we – as part of Surrey County Council – will work with government, businesses and partners to make sure Surrey makes the most of the opportunities – ensuring we meet the demands of our 110,000 businesses while ensuring no one is left behind.

Prime Minister Keir Starmer said:

“This Industrial Strategy marks a turning point for Britainโ€™s economy and a clear break from the short-termism and sticking plasters of the past.

“In an era of global economic instability, it delivers the long term certainty and direction British businesses need to invest, innovate and create good jobs that put more money in peopleโ€™s pockets as part of the plan for change.

“This is how we power Britainโ€™s future – by backing the sectors where we lead, removing the barriers that hold us back, and setting out a clear path to build a stronger economy that works for working people. Our message is clear – Britain is back and open for business.”

What is the UK’s modern Industrial Strategy?

The Governmentโ€™s Industrial Strategy 2025 is also known as Invest 2035. It is a 10-year plan to
drive economic growth by supporting eight high-growth sectors.

The sectors – known as the IS-8 – are advanced manufacturing, clean energy, creative industries, defence, digital and technologies, financial services, life sciences, and professional and business services.

The Strategyโ€™s plan of action includes:

  • Unlocking billions in finance for innovative business, especially for SMEs. Increasing British Business Bank financial capacity to ยฃ25.6 billion, crowding in tens of billions of pounds more in private capital. Additional ยฃ4bn for Industrial Strategy Sectors.
  • Upskilling the nation with an extra ยฃ1.2 billion each year for skills by 2028-29. Delivering more opportunities to learn and earn in our high-growth sectors including new short courses.
  • Reducing regulatory burdens by cutting the administrative costs of regulation for business by 25% and reduce the number of regulators. 
  • Supporting 5,500 more SMEs to adopt new technology through the Made Smarter programme while centralising government support in one place through the Business Growth Service.
  • Boosting R&D spending to ยฃ22.6bn per year by 2029-30 to drive innovation across the IS-8. Allocated more than ยฃ2bn for AI and ยฃ2.8bn for advanced manufacturing over the next ten years. This will leverage in billions more from private investors.
  • Attracting elite global talent to our key sectors, via visa and migration reforms and the new Global Talent Taskforce.
  • Slash electricity costs by up to 25% from 2027 for electricity-intensive manufacturers in our growth sectors and foundational industries.
  • Deepening economic and industrial collaboration with our partners, building on agreements with Japan, the US, India, and the EU.
  • Reducing planning timelines and cutting costs for developers, by hiring more planners, streamlining pre-application requirements and combining environmental obligations.
  • Revolutionising public procurement and reducing barriers for new entrants and SMEs to bolster domestic competitiveness.
  • Supporting the UKโ€™s city regions and clusters by increasing the supply of investible sites through a new ยฃ600m Strategic Sites Accelerator.

Industrial Strategy – sector focus

The plan focuses on 8 sectors where the UK is already strong and thereโ€™s potential for faster growth. These are:

  • Advanced Manufacturing
  • Clean Energy Industries
  • Creative Industries
  • Defence
  • Digital and Technologies
  • Financial Services
  • Life Sciences
  • Professional and Business Services

Each growth sector has a bespoke 10-year plan that will attract investment, enable growth and create high-quality, well-paid jobs.

Five sector plans have been published this week:

  • Advanced Manufacturing – up to ยฃ4.3 billion in funding, including up to ยฃ2.8 billion in R&D over the next five years. Aim of anchoring supply chains in the UK – from increasing vehicle production to 1.35 million, to leading the next generation of technologies for zero emission flight.
  • Clean Energy Industries – Doubling investment in Clean Energy Industries by 2035. Total funding for the Great British Energy Supply Chain fund to ยฃ1 billion.
  • Creative Industries – Maximizing the value of our Creative Industries through a ยฃ380 million boost for film and TV, video games, advertising and marketing, music and visual and performing arts. This will improve access to finance for scale-ups and increase R&D, skills and exports.
  • Digital and Technologies – Making the UK the European leader for creating and scaling Digital and Technology businesses. More than ยฃ2 billion allocated to drive the AI Action Plan. ยฃ187 million for training one million young people in tech skills. Targeting R&D investment at frontier technologies. 
  • Professional and Business Services – Ensuring our Professional and Business Services becomes the worldโ€™s most trusted adviser to global industry. Plan to revolutionise the sector across the world through adoption of UK-grown AI. Also working to secure mutual recognition of professional qualifications agreements overseas.

How will the UK’s Industrial Strategy impact Surrey?

The industrial strategy provides a long-term vision for growing the UK economy.

There are clear connections and alignment with the Surrey Economic Growth Strategy 2025-2035, recently published by Surrey County Council.

Surrey has very strong local sector specialisms in some of the key high-growth sectors. This includes professional services, finance, creative and digital. We also have well-established clusters and innovation assets across most of the IS-8 sectors.

We also have demonstrated a commitment to unlocking local economic growth via:

However, Invest 2035 indicates funding will be targeted outside London and the South East – particularly areas which have elected mayors.

Surrey is currently on the government’s fast-track programme to create a directly-elected Mayoral Strategic Authority.

However, Local Government Reorganisation (LGR) needs to take place first. A consultation into how LGR will work for Surrey is currently ongoing.

Decorative image for the government's UK modern industrial strategy launch

New National Biosecurity Centre receives ยฃ1 billion government investment

Published 24 June 2025

Business news, Innovation

A new National Biosecurity Centre will begin to take shape in a matter of months after government pledged ยฃ1 billion to the cutting-edge scientific campus in Surrey. When complete, the Animal and Plant Health Agency centre in Weybridge will serve as the UKโ€™s foremost animal biosecurity facility.

Government made the announcement this week saying it will protect the British public and the economy from future pandemics.

Animal disease outbreaks represent a serious and increasing risk to public health, food security, and the UK economy.

The UK’s high containment laboratories for animal health are run by the Animal and Plant Health Agency (APHA) at Weybridge. They urgently need renewal to handle escalating disease risks, which is growing due to climate change.

The new facility will join a network of national centres set up by the Cabinet Office under the UK Biological Security Strategy. It will keep the public safe and is essential to responding to biological security risks.

Preparatory work at the Weybridge site is already underway. Planning Consent has been secured, and a contractor appointed to build the main new facilities.

The first interim labs to support critical science while we transform the site will be ready in 2027 and 2028. The main construction works start in 2027. And the full new National Biosecurity Centre will be live and operational in 2033/34.

Matt Furniss, Surrey County Council’s Cabinet Member for Highways, Transport and Economic Growth, said:

“We very much welcome this government investment into our region which strengthens Surrey’s reputation as a leading UK region for innovation and research.

“This cutting-edge facility will not only play a key role in protecting the nation’s health, it will also create jobs for residents and broader prosperity in our communities.

“As government looks to drive growth across the UK, our aim is to ensure that Surrey is a major part of that story โ€“ and weโ€™ll continue to work with partners like the Animal and Plant Health Agency to make the most of opportunities, ensuring we meet the demands of our 110,000 businesses while ensuring no one is left behind.”

Why is a National Biosecurity Centre needed?

Approximately 60% of all known human infectious diseases are zoonotic, meaning they can be transmitted from animals to humans. And about 75% of emerging infectious diseases originate in animals. This makes the fight against these diseases about human health and security too.

Without strong and modernised biosecurity infrastructure, disease incursions could severely impact the UK’s farmers, agricultural production, devastate rural communities and disrupt key supply chains. 

The export of livestock, meat and meat products, dairy and animal by-products is worth ยฃ16 billion per year to the UK economy.

The funding will now enhance the countryโ€™s detection, surveillance and control capabilities for high-risk animal diseases. These include avian influenza, foot and mouth disease and African swine fever. It will also enhance the UK’s ability to manage concurrent disease outbreaks.

Jenny Stewart, Senior Science Director at the Animal and Plant Health Agency, said:

“This funding is a vital milestone in the delivery of a world-leading facility that will protect the UK from animal disease threats for decades to come.

“Our scientists and specialists at Weybridge are at the heart of the UKโ€™s disease surveillance and response capability and provide a global centre of expertise.

“Investment on this scale will enable them to continue their critical work in modern, fit-for-purpose facilities, supported by the very latest technologies.”

What is the Animal and Plant Health Agency?

The Animal and Plant Health Agency (APHA) has its headquarters in Weybridge. It works to safeguard animal and plant health for the benefit of people, the environment and the economy.

It is part of the Department for Environment, Food and Rural Affairs with more than 2,200 employees.

APHAโ€™s central laboratory has been in Weybridge since 1917, when it was known as the Addlestone Institute.

It has a long history of work of national and international importance. This has contributed to Surrey being animal health being a key sector for Surrey’s economy.

In 1939 it began an urgent programme for the mass production of anthrax vaccine and antiserum. This was so the country would be able to respond to the threat of a biological warfare emergency.

More recent past achievements include eradicating swine fever in the 1960s. And characterising the first case of BSE in the 1980s. It also developed the first licensed vaccine for TB in badgers in 2009.

APHA was formed in 2014 by merging the Animal Health and Veterinary Laboratories Agency with parts of the Food and Environment Research Agency. 

The network of national centres announced by government this week marks a new chapter for APHA. It will ensure the UK is better prepared for a crisis, responding more effectively to incidents and delivering a more holistic approach to biological research.

Environment Secretary Steve Reed said:

“Farmers and food producers will now be better protected from diseases, our food security strengthened, and public health better safeguarded against future pandemics. This government is getting on with delivering on our Plan for Change.

“The new National Biosecurity Centre will play an essential role in addressing the full range of biological threats we face, including from hostile nations, and will ensure that the UK retains the scientific capability, infrastructure and expertise needed to lead international efforts to identify, manage, and mitigate disease threats in the years ahead.”

The Animal and Plant Health Agency headquarters in Weybridge, Surrey
Biosecurity lab at the Animal and Plant Health Agency in Weybridge, Surrey

Supercharge your innovation journey with Innovate Local: South East

Published 17 June 2025

Events and awards, Innovation

Do you want to grow or improve your business but arenโ€™t sure how to get started or where to turn? Then Innovate Local: South East could be the answer you’re looking for.

On 15 July, at Royal Holloway, Innovate UK will explore the power of innovation and how it can:ย ย 

  • Drive business growth: learn how innovation can lead to increased profitability, market share, and customer loyalty.
  • Boost competitiveness: discover how staying ahead of industry trends and embracing innovation can give your business a competitive edge.
  • Foster resilience: in todayโ€™s ever-changing business landscape, innovation is a key driver of adaptability and long-term success.

The day will also include dedicated sessions exploring opportunities, challenges, and innovation pathways within the defence and cyber security, AI, and creative industriesโ€”providing tailored insights and sector-specific support. There will be representatives from both Business Surrey and Made Smarter South East in attendance on the day, ready to share more information on how you can access funding and guidance to support your own innovation journey.

Who Should Attend?

Any business based in the South East from any sector / industry. Whether youโ€™re a small start-up or an established enterprise, this event is designed to help you understand the power of innovation and its practical applications. It is the perfect opportunity for all South East businesses to connect with industry leaders, access funding, and fuel your innovation journey.

Why Attend?

  • Connect with innovation experts, funders and potential collaborators from your region.
  • Discover the opportunities and incentives for ambitious innovators and businesses in the South East.
  • Network with like-minded professionals from the South Eastโ€™s thriving business community.
  • Take your next practical step towards transforming your business through innovation.

Don’t miss this chance to supercharge your business’s growth and competitiveness.

Register now to secure your spot at Innovate Local: South East.

Unlock the Future with Business Surrey’s AI Toolkit

Published 27 May 2025

Advice and support, Innovation

In today’s rapidly evolving digital landscape, artificial intelligence (AI) is no longer a luxury reserved for large corporations. Small businesses, too, can harness the power of AI to streamline operations, enhance productivity, and drive growth. In recognition of its importance, we have partnered with experts at the University of Surrey to create a cutting-edge AI toolkit designed to help small businesses embrace this transformative technology.

Why AI matters for small businesses

AI offers numerous advantages for small businesses, making it an essential tool for staying competitive. By automating routine tasks, AI frees up valuable time for employees to focus on strategic activities. It can also provide insights through data analysis, helping businesses make informed decisions and identify new opportunities. AI-driven customer service solutions can also enhance customer satisfaction and loyalty, even leading to increased revenue.

What’s included in the Business Surrey AI toolkit?

The toolkit takes the form of four video modules, each building on the last.

Video 1: The Foundations of AI

Covering how AI developed, and explaining some of the commonly-used jargon associated with AI.

Video 2: People-centred AI

Focusing on the impact AI is having on our day-today lives, explaining how โ€“ with human oversight โ€“ it can be used to support automation in tasks like interpreting data, making meeting notes and reviewing job applications.

Video 3: Applications of conversational AI

Explaining how the development of large language models means AI tools can play a key role in how businesses will have conversations in multiple languages in the very near future – with very real potential for businesses that export and trade internationally.

Video 4: Business view of AI

Focusing on applying the learning to your business – eg identifying fraud in financial services, supporting idea generation in the creative industries, or training and upskilling employees in any sector.

Why implement AI in your business?

Embracing AI is not just about keeping up with the latest trends; it’s about future-proofing your business. As AI continues to evolve, businesses that adopt this technology early will be better positioned to adapt to changes and seize new opportunities. The Business Surrey AI toolkit is your gateway to understanding and leveraging AI, ensuring your business remains competitive in the digital age.

Get started today

Don’t miss out on the opportunity to transform your business with AI. Download the Business Surrey AI toolkit today and take the first step towards a more efficient, productive, and innovative future.

Free use image of computer particulates demonstrating AI use

Creative and Cultural Industries Leaders Network launched at Surrey’s UCA

Published 20 April 2025

Innovation, Skills and workforce

A Creative and Cultural Industries Leaders Network has been established in Surrey, driving global conversations on technological change in this crucial regional and national sector.

The UKโ€™s creative and cultural industries are worth ยฃ125 billion and trillions globally. It is a sector that is constantly evolving, with huge technological advances coming and fast.

But with the World Economic Forum employers anticipating 39% of workersโ€™ core skills will change by 2030, there’s a challenge how industry leaders will adapt to change.

The University for the Creative Arts (UCA) is tackling these questions head on, starting by bringing together industry leaders. The inaugural meeting of the Creative and Cultural Industries Leaders Network took place at its Farnham campus last week.

Organisations attending the launch included Warner Bros, British Film Institute, Adobe, ITN and Appleโ€™s Media Arts Lab.

About the Creative and Cultural Industries Leaders Network

Challenges for leadership was the focus of the first session, taking place at UCA’s bespoke Creative Business School.

Professor Lyndsay Duthie, UCAโ€™s Pro Vice-Chancellor Academic Partnerships & Industry Engagement, explained:

โ€œThe creative and cultural industries are full of opportunity, but being part of the narrative is vital to thrive in these changing times. We need to think globally to maximise potential and collaborate across disciplines. UCA has developed this Network with senior industry leaders to share ideas and shape its future.โ€

Speakers included:

  • Samantha Perahia, Head of Production from British Film Commission,
  • Sara Whybrew Director of Skills at British Film Institute,
  • Stephen Hancock, Executive Director, Appleโ€™s Media Arts Lab
  • award-winning TEDx speaker, Andy Coley

All acknowledged the importance of talent pipelines, resilience and leadership.

Other representatives taking part in discussions on leading for the future, considering AI, ethics and cultural power, included:

  • Kim Rowell, Managing Editor, ITN and Vice Chair of Royal Television Society Technology Centre,
  • Emma Thwaites from The Open Data Institute
  • Chris Wheeler from Warner Bros.
  • Niels Stevens Adobe

UCAโ€™s President & Vice-Chancellor, Professor Jane Roscoe, reiterated:

โ€œUCA is in a great position to facilitate the important discussions we must now have to futureproof our sector. The event confirmed that we can play a leading role supporting, steering and equipping the creative and cultural leaders for the challenges today and tomorrow.โ€

If youโ€™d like to join UCAโ€™s Creative and Cultural Industries Leaders Network please email Helen Witt.

Surrey and the Creative Industries

Surreyโ€™s creative industries cluster is a vibrant and dynamic sector. It comprises a diverse array of businesses, educational institutions, and collaborative networks.

It has more than 10,000 digital startups, film and TV studios, artistic producers, and entertainment companies employing 45,000 people.

There is a range of support available for freelancers, startups and businesses in the creative industries. Contact us to find out more.

Image credit: UCA

GDLX25 indie games expo comes to Surrey

Published 7 April 2025

Events and awards, Innovation

GDLX25, a leading games expo showcasing the best indie talent in the UK, is coming to Surrey for the first time.

More than 600 people attend the annual event run by Game Dev Local. It’s normally held in east London but was at risk of being cancelled after the venue fell through.

The University for the Creative Arts (UCA) came to the rescue, hosting the fourth edition of GDLX at its Farnham campus this weekend (April 12, 2025)

Stuart De Ville, CEO of GDL, contacted UCA to ask if anything could be done to help. The team at the university then stepped in.

Andy Bossom, UCAโ€™s Industry Engagement Lead for the School of Games and Creative Technology said:

โ€œUCA prides itself on its can-do attitude โ€“ we are agile and were able to step in at the last minute, to become the host partner institution.

โ€œItโ€™s important for us to support the indie developer community, as many of UCAโ€™s games graduates aspire to work on unique indie games after graduation. The last couple of years has been tough for the games industry, in terms of studio closures and the pausing of other key UK games events.โ€

Stuart De Ville, CEO of GDL, said:

“The support from UCA has been nothing short of amazing. When we faced the unexpected challenge of losing our venue, it stepped up to ensure GDLX25 could still happen.

โ€œEvents like this are vital to the indie games industry, providing a space for developers to showcase their work, connect with industry professionals, and build a stronger community. Thanks to UCA, we can continue that mission and bring together some of the brightest talent in indie games this year.โ€

What is GDLX25?

GDLX25 is an indie games expo for indie game developers and enthusiasts.

GDLX25 is taking place Saturday 12 April, from 12pm to 7pm at the University for the Creative Arts in Farnham, Surrey.

With more than 50 independent games companies and around 600 attendees, it will showcase the brightest talent in the industry.

There will be industry talks, networking opportunities, and a careers stage led by experts on a wide range of topics, including game design, programming, art, and sound.

UCA can also announce, GAIN โ€“ Games and Innovation Nexus โ€“ will be the main sponsor of the event. GAIN is a partnership between UCA, the University of Surrey, and the University of Warwick supporting the wider gaming industry.

For more information, directions, and tickets visit www.uca.ac.uk/gdlx25.

Games and Surrey

Surreyโ€™s video game industry is one of the largest and most vibrant in the UK. It has over 85 studios and is often called the โ€˜Hollywood of Gamingโ€™.

Surrey has seen many world-first innovations in this growing sector. In total it generates more than ยฃ3 billion a year for the UK GDP and employs almost 50,000 people.

The region is home to a diverse array of studios, from small independent teams to large companies.

We’ve worked closely with UCA and the University of Surrey on the GAIN programme. This aims to strengthen links and develop infrastructure between gaming businesses in Surrey.

If you’re looking for additional support to grow, get in touch via our business support form.

Games development software is on a desktop screen, being looked at by two people.
Three people holding microphones are sat on stage at a conference, with a green background behind them

Digital changes coming for Surrey businesses

Published 13 March 2025

Advice and support, Innovation

Digital changes are coming for Surrey businesses of all sizes, which may impact how customers and suppliers contact, pay and invoice you.

In less than two years, all analogue landlines in the UK will be switched off. This could impact how customers contact your Surrey business and how they pay for your services.

Government is also considering the roll out of e-invoicing, which could improve productivity and automate business processes.

Below we set out how and when these changes are coming into force. And why your Surrey business should start thinking about futureproofing your business today.

Digital changes: phone lines

Landlines in the UK are going digital – but is your business ready?

The existing analogue technology – the Public Switched Telephone Network (PSTN) – which has supported phone and broadband services for decades is being retired and switched off. This is because the network is old, and becoming harder and more expensive to maintain.

So by early 2027, all landline calls will be delivered over digital technology, called Voice over Internet Protocol (VoIP). You might also see this referred to as โ€˜digital phoneโ€™ or โ€˜digital voiceโ€™.

This is not happening only in the UK. These changes are taking place all over the world.

Business benefits of digital phone lines

Trade magazine ISPreview estimates one in five (22%) of all UK businesses are still using analogue systems.

New digital phone lines will allow communications providers (such as BT, Virgin Media O2, Sky and Vodafone) to offer consumers and businesses clearer and better quality phone calls. There could also be new features such as anonymous caller rejection or three-way calling. 

VoIP is also more resistant to severe weather. The cables used are waterproof and less prone to damage during a storm or other severe weather events.

Landlines may also be used for alternative devices such as lift alarms, fax machines, burglar alarms and card payment systems.

BT has taken the decision to retire its PSTN by January 2027. This means other providers that use BTโ€™s network must follow the same timescale – so, at most, Surrey businesses have 18 months to move over to a new digital network.

Communications providers will not know which devices are connected to their network. So it is important for you to review which devices you’re using and decide if they need replacing or upgrading.

Then contact your current communications provider to discuss alternatives.

To help, Ofcom has published a list of FAQs and prompts. Openreach has also published factsheets for businesses who use phone lines to deliver services. This will help you understand how the move to VoIP services may affect you.

Digital changes: Electronic invoicing

Would electronic invoicing help your Surrey business? Government is seeking views on standardising and increasing its adoption across UK businesses.

E-invoicing is the digital exchange of invoice information directly between buyersโ€™ and suppliersโ€™ financial systems, even if these systems are different. The invoice is then automatically written into the buyerโ€™s financial system without manual processing.

Increased e-invoicing uptake may support economic growth, business productivity, improve business cashflow and reduce errors in tax returns. It has the potential to both support businesses and tax administration.

HMRC and the Department for Business and Trade (DBT) are currently running a joint consultation to understand how e-invoicing may align with you or your customersโ€™ businesses.

Businesses of all sizes โ€“ whether they use e-invoicing or not โ€“ are encouraged to take part, along with interest groups, representative bodies, industry bodies and individuals.

Responses will take a few minutes to complete via this online form.

Looking for further support?

Our team of experts can provide tailored advice to help your business grow and succeed. Get in touch to find out more via our business support form.

You can also register to receive our newsletter, to receive the latest information on events, funding and more, for all Surrey businesses, direct to your inbox every month.

A man sat a desk with a laptop in front of him smiles while looking at a phone. He is in a business environment. There is a pot plant on the table too.

Two exciting new opportunities for creative businesses with CoSTAR network

Published 4 March 2025

Advice and support, Funding and grants, Innovation

CoSTAR network, the national R&D network serving the UKโ€™s world-leading gaming, TV, film and performance sectors, has put out the call for creative businesses to apply to two new exciting opportunities: CoSTAR Ideate: Growth Lab and Residency, and CoSTAR Live Lab.

CoSTAR Ideate – creative technology

The CoSTAR Ideate call is open to 24 early growth companies in the creative technology sector. The programme will deliver enterprise and funding finance support from four of the new CoSTAR Network Labs.

The 24 successful companies will each benefit from a 5-month residency at one of the four CoSTAR Labs, (including desk and lab space). They will also receive business development guidance, lab time to enable product development, access to expert technical support and resources, and access to a community of like-minded start-ups and entrepreneurs from the creative technology sector.โ€ฏย And there are no fees to pay for any of this support.

Join an information session to find out more about Ideate and how to apply.

CoSTAR Live Lab – live performance

CoSTAR Live Lab, is inviting companies, technologists, and creatives to apply for their call to help shape the future of live performance.

While based at the world-renowned Production Park in Yorkshire โ€“ where icons like Beyoncรฉ, Metallica and The Rolling Stones prepare for their world tours โ€“ this call is open to applications from across the UK.

This call invites applications from teams with creative R&D projects focussed on the live performance sector, looking for the opportunity to accelerate and advance their innovation activity.

The following support packages are available for the successful applicants:

  • up to two intensive one-week development sprints at the CoSTAR Live Lab. This includes on-boarding and orientation by the technical team.
  • research staff will guide and collaborate with you during the tenancy, with further ad-hoc support possible outside of the sprint windows.
  • cash funding of up to ยฃ13,000 to contribute towards costs in undertaking the project, such as contracting performers, interaction design, editing, consumables etc.
  • if a project requires a period of residency (two or more days) and if travel distance is more than two hours from that lab, a company stipend of up to ยฃ4,000 is available to support travel and accommodation.ย 

To find out more about the CoSTAR Live Lab call, watch the recording of the information webinar here.

Application timings

Both calls are open to applicants across the UK.

Applications for CoSTAR Live Lab close on Thursday 20 March, 2025, and the CoSTAR Ideate call closes on Monday 24 March 2025, so click the links to find out more information and apply today.

Further support for Surrey businesses

Business Surrey isย Surrey County Councilโ€™s service providing free and accessible support for all businesses across Surrey. Our team of experts can provide independent and impartial advice on exploring opportunities and how to tackle various challenges.

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Celebrating 50 years of Knowledge Transfer Partnerships

Published 17 February 2025

Innovation, Skills and workforce

For 50 years, Knowledge Transfer Partnerships (KTPs) have been at the forefront of innovation, forging dynamic collaborations between forward-thinking businesses and leading academics. These partnerships extend beyond theory, to provide tangible results, driving growth and transforming business.

Each KTP project is bespoke to address the specific innovation challenges and needs of the business. A highly qualified graduate or postgraduate (the Associate) is embedded within the company supported by a dedicated academic team. Imagine a business struggling to implement new technology or develop a ground-breaking product or service. This unique three-way partnership leverages cutting-edge research and expertise to implement innovative solutions that deliver real-world commercial impact.

Jointly funded by Innovate UK and the business partner, KTPs offer a transformative opportunity for businesses of all sizes. They empower companies to:

  • Develop innovative products, services, and processes that disrupt markets, capture new customers, and boost competitiveness
  • Streamline operations, reduce costs, and enhance efficiency, leading to improved profitability and sustainable growth
  • Access cutting-edge expertise and facilities that would otherwise be out of reach, providing a crucial competitive edge
  • Develop the skills of a highly qualified graduate or postgraduate, providing them with invaluable practical experience while contributing to the UK economy.

A Proven Track Record of Success

For 50 years, KTPs have been a catalyst for business success, driving productivity, profitability, and job creation across the UK. The numbers speak for themselves: between 2010-2020, KTPs โ€‹generated over ยฃ2 billion for the UK economy. Today, they continue to fuel innovation, supporting around 800 businesses and nurturing the careers of over 850 talented graduates. These aren’t just statistics; they represent real businesses thriving, new technologies emerging, and a brighter future for the UK economy. KTPs are more than partnerships; they are investments in innovation, driving growth and shaping the future.

Surrey Enterprise Hub KTP team: delivering excellence

The University of Surrey boasts a track record in supporting KTPs. With a 12-year, 100% success rate in KTP applications, the Surrey Enterprise Hubโ€™s KTP team is committed to excellence in delivering collaborative research and innovation. They provide comprehensive support to businesses, ensuring a smooth journey from project inception to successful completion.ย 

Proven success stories through diverse KTPs:

The Butternut Box Knowledge Transfer Partnerships team (left to right): Ciara Clarke (Butternut Box, In-house Vet and Research Lead), Dan Bance (Surrey Innovation Manager), Charlotte McCormack (Butternut Box, Director of Product Development), David Nolan (Butternut Box, Co-Founder) Jasmeen Kaur (KTP Associate), Susan Armstrong (Surrey Senior Lecturer in Veterinary Clinical Research), Teresa Hollands (Surrey Senior Lecturer in Veterinary Nutrition), Shona Campbell (IUK Business Connect, KT Advisor) ยฉ University of Surrey
Butternut Box KTP team, ยฉ University of Surrey

The Surrey Enterprise Hub’s latest KTP project is with Butternut Box, a certified B Corp company specialising in producing Fresh, human-quality dog food. In collaboration with experts from the Universityโ€™s School of Veterinary Medicine, the team will seek to scientifically prove the nutritional benefits of Fresh dog food, driving category growth and market share. David Nolan, co-founder of Butternut Box and Surrey alumnus, said

โ€œAt Butternut, we’re proud to invest in and support non-invasive research. In recent years, we’ve focused on demonstrating the health benefits of feeding Fresh, as well as broader issues like weight management and fussy eating behaviour. All our findings are made public on our Research Hub at ButternutBox.com. Weโ€™re excited to collaborate with the KTP and the University of Surrey in this ground-breaking study, which we hope will illustrate the transformative power of Fresh over traditional diets.”

Knowledge Transfer partnerships
William Medcalf and James Aitken (c) University of Surrey

In a previous successful partnership with William Medcalf Ltd, a renowned Vintage Bentley automotive engineering business, researchers from the Surrey Business School and the School of Engineering, collaborated with the company to redesign their supply chain and incorporate new technologies into its automative processes. This transformation led to business expansion, restructuring, and creating new roles.

Prof James Aitken, lead academic on the project, brought 30 yearsโ€™ worth of experience in research and industry to the project:

โ€œItโ€™s not just my academic credentials, itโ€™s my business knowledge, โ€ฆ that is helping the business explore different avenues and different market opportunities.โ€

Another success story involved partnering with scientific and medical instrument manufacturer, Thermo Fisher Scientific. The team leveraged the expertise of the Universityโ€™s Advanced Technology Institute and Department of Mechanical Engineering, to develop a novel application of the x-ray photoelectron spectroscopy (XPS) depth profiling.

Richard White, Director of Application Development at Thermo Fisher Scientific, said a KTP is invaluable for,

โ€œtransferring some understanding, or innovation, or an idea thatโ€™s currently in an academic environment โ€ฆ into industry,โ€ and using that to โ€œdevelop a new product or change an existing product to give new benefits.โ€

The KTP project resulted in a new patented instrument and a lasting partnership between Thermo Fisher Scientific and the University.

To find out more about the benefits of a KTP, visit: https://www.surrey.ac.uk/innovation/funding/knowledge-transfer-partnerships or contact the University of Surreyโ€™s Surrey Enterprise Hub KTP Manager, Dan Bance, at collaborate@surrey.ac.uk

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